The pandemic changed grocery shopping for good. Learn why going online is essential for your store – and how to do it before your competitors do.
The COVID-19 pandemic was a turning point for many industries. Some had to adapt quickly to survive, while others seized the opportunity brought on by changing consumer habits. The e-grocery sector – online sales of food and groceries – is undoubtedly one of the biggest winners of this transformation.
Just a few years ago, online food shopping seemed like a niche solution for busy city dwellers. Today? It’s part of everyday life – even in smaller towns. If you run a grocery shop and still don’t sell online, you risk losing customers to those who do.
It all started with the pandemic. Closed stores, fear of going out, long queues and restrictions on customer numbers pushed people to look for safer, more convenient options. Online grocery shopping became the perfect solution.
But what’s even more important – many customers never went back to their old habits. Why would they, when stores are open again?
Because online shopping:
Customers love the convenience. And now, they expect local shops to offer the same comfort.
You might have loyal customers who’ve been with you for years. Great! But if you don’t give them the option to shop online, even the most loyal ones may slowly drift away.
As reported by Money.pl, the e-grocery market in Poland has grown several times over – and it’s not slowing down. And it’s no longer just about the giants like Allegro, Frisco or Auchan. More and more local grocery shops are going online and:
And let’s not forget – customers want to support local businesses, but they also want the convenience they got used to during the pandemic.
You don’t have to! That’s what we’re here for.
At Helplink, we’ve been helping grocery store owners in the UK and Poland take their sales online for years. We design online stores, integrate payment systems, set up delivery options and provide full technical support. All so you can focus on running your shop, not on managing tech.
You supply the food – we supply the solutions.
The pandemic didn’t just accelerate e-commerce – it permanently changed how people shop. The online grocery market is booming, and it’s here to stay. If you want your shop to grow and keep up with customer expectations, now is the time to act.
Don’t wait for your competition to beat you to it.
Want to launch an online shop for your grocery business? We’ll do it for you. Get in touch with Helplink – you’re in expert hands.
